Store Operator:

Kickstart s.r.o.

Adress: SNP 8, Humenné, 066 01, Slovakia

Company ID: 46853511

VAT Registration ID: SK2023616716

Copmany Kickstart s.r.o. is registered in the Commercial Register maintained by the Municipal Court in Prešov, Slovakia, insert number: 26829 / P

Bank account details - payments in EUR:

  • Bank: Fio banka, a.s., pobočka zahraničnej banky
  • IBAN: SK2783300000002700760907
  • SWIFT:  FIOZSKBAXXX

Delivery:

  • Worldwide Shipping
  • Slovakia – free shipping for orders over 400 EUR incl. VAT
  • Czech republic – free shipping for orders over 10 000 CZK incl. VAT
  • Europe – free shipping for orders over 400 EUR incl. VAT to following countries:
    • Albania, Andorra, Austria, Belarus, Belgium, Bosna i Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Norway, Monaco, Poland, Portugal, Romania, San Marino, Serbia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
    • Shipping Rates – check Shipping rates table
  • Standard consignment dispatched 1-3 working days
  • Consignment on external warehouse dispatched 3-5 working days
  • Backorder merchandise verification of delivery of the order by return

Delivery services:

  • GLS
  • DPD
  • Slovak Post

Payment Options:

  • Card via Gopay
  • Paypal / Card via Paypal
  • Bank Account Wire Transfer / SEPA Payment for Europe
  • Cash on delivery available in Slovak & Czech republic only

Loyalty program

  • Value of loyalty point is 1 €
  • 1 loyalty point is for each 50 € of Your order
  • 1 loyalty point is for every star rating of the product
  • 2 loyalty points are for every product review
  • Loyalty points validity is 365 days

Returns:

  • Returns can be made within 30 days of purchase.
  • We offer a full refund (excluding shipping) within the first 14 days
  • From 15 – 30 days we offer a credit to your account
  • Money refund is guaranteed in 2 days
  • We accept returns only on new and unused merchandise
  • Adress for returns: Kickstart sro, Chemlonska 3, 066 01 Humenne, Slovakia

Exchanges:

  • Exchange can be made within 14 days of purchase.
  • You need to contact us immediately after parcel delivery and product check
  • We accept exchange only on new and unused merchandise
  • We will take care of pickup and exchange shipping
  • Please see Return and Exhange (link)

Claims:

Do not hesitate to contact us In case of any claim, we want happy and satisfied customers.

Customer should provide via email:

  • Order Reference
  • Product Code
  • Detailed photo of product